Information Bricolage

building knowledge out of available noise…

Archive for the 'design' Category

Designing Web Navigation (Book review)

The guys over at 456 Berea st have a nice review of Designing Web Navigation: Optimizing the User Experience. It seems like it could be a good read if you are confronting a tricky navigation problem No comments

Grid-Based Design 101

A good 101 article with resources about grid-based design methods by Steven Snell No comments

“Customer Experience” Linked to “Customer Loyalty”

We all know it, but sometimes its hard to prove with quantitative numbers. According to Bruce D. Temkin, Forrester has just published a report empirically linking customer experience to customer loyalty and purchasing decisions. [via: Customer Experience Matters] No comments